Shipping costs, delivery & payment

Shipping and Payment

Shipping areas & shipping times

We deliver our Fancynails products to Germany, Austria & Switzerland.

The delivery times apply from the moment the order leaves our shipping warehouse or you receive your shipping confirmation. This can take 1-2 working days in addition to the delivery time.

When shipping to Switzerland, the delivery time may be delayed by 1-3 days due to customs.

Of course, we work hard and with a lot of love to ensure that your Fancyhands products reach you as quickly as possible. Together with our partners, we ensure that the production and shipping of your orders is risk-free in every respect - all processes are also regularly checked and realigned if necessary.

Please note that there is no delivery on Sundays and public holidays.

If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.

Shipping costs (including VAT)

Shipping costs in Germany and Austria are free.

To Switzerland according to the order total in the shopping cart. You can find more details in the shopping cart.

Please note: the shipping costs are calculated based on your shopping cart value. Digital vouchers do not count towards the required minimum order quantity as they generally have free shipping. The calculation takes place after deducting all discounts.

Delivery of download products:

There are no shipping costs for download products (digital content that is not delivered on a physical medium).

Download products will be sent to you as a file by email within 24 hours of the conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).

You can download download products via a link provided by email.
This email with access data to carry out the download will be sent within 24 hours of the conclusion of the contract (if an advance payment has been agreed, after the time of your payment instruction).

Accepted payment options

- Payment with credit card
- Payment via PayPal
- Payment via PayPal Express
- Payment via instant transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment via Google Pay
- Payment via Apple Pay

Further payment details

If payment is made on invoice, the invoice amount must be paid within 14 days.

If you pay by credit card, your credit card account will be debited upon conclusion of the contract.

If you have any questions, you can find our contact details in the legal notice.